Yes, our Sokora range is safe for the skin and cruelty-free. But on the safer side, we always recommend consulting your dermatologist if you notice any visible changes.

Yes, all our products are dermatologically and clinically tested.

Tracking your order is simple! After placing your order, you will receive tracking details via email or WhatsApp. You can use these details to track your order easily. Additionally, you can visit the website anytime to check your order status.

To cancel your order, visit your orders section and cancel it anytime before it is dispatched.

If we canceled your order, the product might be out of stock or facing a technical issue. For more information, please visit our policy page.

We take pride in our products and packaging, so we do not offer returns. However, if you have any issues or concerns, you can always contact us.

Don’t worry; this may happen due to a technical glitch, which can sometimes cause payment failure. We kindly ask you to wait for 24 hours for an update. If the amount has been deducted, it will be automatically refunded to your original payment method within 5–7 business days.

You can easily find all coupons and available offers in our offers section. Additionally, applicable offers will be automatically applied at the time of checkout.

We are sorry for the trouble! You can try these for quick fixes. 

• Check for typos in your card details
• Ensure sufficient funds
• Try another payment method (like PayPal). 

If it's still declined, your bank may have blocked it for security.