Privacy policy

Privacy Policy for Beauty Product Usage at Notion Online Solution Private Limited

Effective Date: 09/06/2025

At Notion Online Solution Private Limited, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines the types of information we collect, how we use, store, and share that information, and the measures we take to protect your data. We also explain your rights regarding your personal data and how you can control it.

This Privacy Policy is compliant with privacy laws, including the General Data Protection Regulation (GDPR), and is designed to give you transparency and control over your personal information.

1. Information Collected

We collect both personal and non-personal information to provide our services and improve your experience with our beauty products. This data may include, but is not limited to:

a. Personal Data

  • Name, Address, and Contact Information: To process your orders and deliver products.
  • Email Address: For communication, promotional offers, and customer support.
  • Payment Information: To process payments and handle billing, including credit card details (processed through third-party payment gateways).
  • Account Credentials: Username, password, and preferences.
  • Demographic Data: Age, gender, and product preferences for personalized offers and marketing.

b. Non-Personal Data

  • Device Information: IP addresses, device type, browser type, and operating system.
  • Usage Data: Data related to your activities on our website (e.g., pages visited, time spent, click patterns, etc.).
  • Cookies: We use cookies to track your browsing behavior, customize content, and provide you with a better shopping experience.

Data Storage

All collected data is stored securely in cloud-based servers for official use only, ensuring the privacy and integrity of your information.

2. How Data is Used

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including billing, shipping, and returns.
  • Customer Support: To assist with customer inquiries, resolve issues, and offer relevant support.
  • Personalization: To tailor product recommendations, offers, and content based on your preferences and purchasing history.
  • Marketing and Promotions: To send promotional emails, discounts, special offers, and loyalty programs (with your consent).
  • Fraud Prevention: To detect and prevent fraudulent activity, ensuring the security of your transactions.
  • Security: To safeguard your data against unauthorized access, use, or disclosure.
  • Legal Compliance: To comply with legal obligations, such as tax regulations and financial reporting requirements.

3. Data Retention

We retain your personal data for the following purposes:

  • Marketing and Offers: Your information may be stored for sending targeted promotions, special day offers, birthday greetings, holiday discounts, push notifications, and pop-up alerts.
  • Loyalty Programs: We retain necessary data to facilitate customer loyalty programs and reward participation.
  • Customer Support: Retaining data helps us assist you in future interactions, track order history, and offer personalized customer service.

Your personal data is stored as long as it is necessary for these purposes or as required by law. If you choose to unsubscribe or delete your account, we will retain data only if required for legal or security purposes.

4. Third-Party Sharing

We may share your personal information with trusted third-party service providers to facilitate the services we offer, including but not limited to:

  • Payment Processors: Third-party payment processors may receive and process your payment details (e.g., credit card information) for transaction purposes. We do not store sensitive payment details on our servers.
  • Shipping Partners: To deliver your orders, your address and contact information may be shared with trusted logistics and courier services.
  • Marketing Platforms: We may share non-personal data with advertising and marketing partners for targeted campaigns.
  • Legal Compliance: We may share data with third parties if required by law, for legal processes, or to protect our rights or the safety of others.

Your personal information will only be shared with third parties as described above or with your explicit consent.

Note: All third-party partners are contractually obligated to maintain the confidentiality and security of your data.

5. User Rights

Under applicable data protection laws, you have the following rights concerning your personal data:

  • Access: You have the right to access the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete personal data.
  • Deletion: You have the right to request that we delete your personal data, subject to certain legal obligations.
  • Unsubscribe: You can opt-out of marketing communications at any time by clicking the unsubscribe link in promotional emails or by contacting us directly.
  • Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the details provided below. We will make every effort to respond to your requests in a timely manner.

6. Security Measures

We take data security seriously and implement various measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

  • Data Encryption: All sensitive data is encrypted using industry-standard encryption protocols during storage and transmission.
  • Secure Authentication: We use secure authentication methods, including multi-factor authentication, to ensure the protection of your account.
  • Limited Data Collection: We collect only the necessary data required to provide our services and fulfill orders.
  • Secure Storage & Access Control: Our data is stored securely, with restricted access to authorized personnel only.
  • Regular Security Audits: We perform regular security audits to identify vulnerabilities and ensure our systems are up to date with the latest security standards.
  • Customer Education & Transparency: We provide transparency about how your data is used and offer guidance on how to secure your account and personal information.

7. Changes to This Privacy Policy

Notion Online Solution Private Limited reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Notion Online Solution Private Limited
C-45, Sector no – 63 , Noida, Uttar Pradesh
Email: support@sokora.com
Phone: 01204322953
Website: www.sokora.com